In Business Communications, Don’t Just Plan for Disaster: Plan for Continuity

Whether you’re in the Scouts or in business, there’s always a reason to be prepared. Sure, running a company doesn’t mean you risk literally getting lost in the woods. But business owners still face risks that are nearly as severe, and that can

Appreciating Your Overlooked Assets

Why an Existing Customer Base is a Partner’s Top Priority When businesses look at a cloud-based communications solution like Wildix, I often hear them try to gauge its value with a familiar question: “How will this help me generate new leads?” Frankly, asking

Earning Trust: An Essential Start to Any Sale

Suppose, when starting the day at your office, you notice an employee hasn’t come in yet. Let’s say his name is Dave. You, the manager, got in at 8. Pretty soon, it turns to 9, then to 10 o’clock. Still no Dave to

A Wildix Response to Communication Trends

On April 3, 2018, there was an opinion piece posted on the Channel Partner’s blog titled “9 UC Trends Your Customers Are Talking About” written by Rhonda Trainor. The 9 trends were: Communications shift away from email.  The rise of BYOD.  Wired hardware is

More Than a Phone System

The Real Productivity Gains of WebRTC UC A new phone system is always a reason to celebrate – particularly if your last update was a decade ago or more – but sometimes the features that are most useful get overlooked or lost as

WebRTC Call Center Solutions

At Wildix, it’s important to think about all the areas of our business where a positive impact can be made by making thoughtful and educated decisions. Considering call center solutions is one of those decisions. The technology you use for your call center