UC&C in 2023: What to Expect for Communications Technology
At last, 2022 is winding down — a year of chaos, of disruption in the worst of ways, but also one of coming together and doing good in response.
The State of UC&C in 2022
Change is one of the few constants of any IT sector, and unified communications is no different. But in recent years, the changes in this sector have felt more seismic. Once, UC&C was itself a niche trend. Now, vendors big and small are
Going Greener and Working Smarter: What Smart Work Can Do for Planet Earth
One of the old ways of thinking about business that’s still haunting us today is the question of how we should interact with the environment while operating a company. In the past, businesspeople saw this as a dilemma; we believed that we had
Owning Your Customer: The Only Way to Succeed in Modern IT
Out of all the telecom terms out there, the one I like emphasizing more than any other is the acronym of MSP: Managed Service Provider. The reason why is that being an MSP means you do far, far more than just pass tools
The Future of UCC: It’s All About Sales
The new technology that every business needs to stay competitive There’s a big issue with how many businesses run their websites, and it’s something that you need to be talking to your clients about right away. The problem is that for customers nowadays,
Enter the Vampire Vendor: The MSP’s New Enemy and How to Beat Them
The MSP’s New Enemy and How to Beat Them For today’s MSP, the road to success is long, bumpy and full of suspicious hitchhikers who’ll rob you the second you let them into your car. This isn’t anything I haven’t said before. I
Skype is not secure, Microsoft: “use a VPN to access”
That’s not true, of course. I just applied to Skype the idea of security that manages to create an “Open Source Genius.” Let’s leave Skype aside and see what really happened. Giacomo Brusciati of Comunica.Meta srl, an installer of telephone systems in the
How to prevent an internal attack toward your UC&C investment
Are you considering investing in UC&C to improve your company’s productivity? Telephone calls bounce between internal employees, they have to handle millions of emails and exorbitant travel costs: at the dawn of 2018, it is clear that UC&C is the definitive remedy to
How To Offer Your Services And Not Lose Customers
Losing customers costs money. Primarily because earning new ones is a strain that is impossible to get used to. And every day we wake up with the aim of finding new customers, despite the frustrations that we accumulate each night. Care for our
The UX of Videoconferencing
A fully functional video conferencing user experience is now par for the course within enterprise level circles. Your prospects, clients and partners now expect reliable uptime and full service features. Any shortcomings are reflected upon your brand rather than the conferencing provider. The
5 good reasons to choose Wildix
The market of telephone system installers is a competitive one: on one hand, they have at their disposal solid products on the market, but often of old conception; on the other hand, innovative solutions are present on the market but they are too
Why is Unified Communication necessary? – Globalization
Globalization is a process which has been growing since the 80s, commerce, culture, customs and thought trends become global. Companies have entered new large markets. But at the same time, hordes of competitors pour out into their national markets.
The (hard) life of those who travel
Wildix people travel really a lot: many events, many occasions, the Wildix Convention, business trips to other branch offices spread around Europe. During the last eight months I’ve been working in Munich, where the Wildix German branch office is located. I moved there
Install a new PBX and… send your employees to work from home
Suppose there is a company that would like to buy a new communication system. What do you think they are searching for? They are searching for all those features that help to improve the office work flow.. Your competitors do their best to
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