Wildix: Crafted by Remote Workers, For Remote Workers

Remote work is no longer a temporary solution — it’s the future. Cloud computing and digital collaboration tools mean remote work has evolved from a niche perk to a fundamental part of business operations worldwide. At the forefront of this transformation lies Wildix, a company whose solutions are not just designed

Why Manufacturers Must Transition from Legacy Telephony to Cloud VoIP

Manufacturers are discovering that outdated communication systems are holding them back from reaching their full potential. Legacy telephony from major businesses such as Avaya, NEC, Toshiba and Panasonic — once the gold standard of business communication — is increasingly proving to be inefficient, costly and inflexible. For

VoIP Phone Systems For Legal Businesses

Law firms are facing increasingly complex communication challenges. As client expectations rise and cases become more multifaceted, legal professionals must ensure that their internal and external communications remain secure, agile and efficient. Traditional telephone systems are falling short when it comes to meeting these demands,

The Critical Role of Financial Stability in Unified Communications

Unified communications has evolved from a convenience to an essential business function, underpinning how companies collaborate, innovate and compete in today’s digital landscape. With integrated tools that combine voice, video, messaging and collaboration platforms into one seamless ecosystem, UC solutions have become indispensable for enterprises worldwide.

What Is a Hosted PBX System?

Communication is the cornerstone of successful businesses. As organizations increasingly adopt cloud solutions to streamline operations, the hosted PBX system has emerged as a powerful, cost-effective solution to transform traditional phone systems. Whether you’re a small business owner or part of a large enterprise, understanding hosted PBX can empower you to modernize

The WHO Pandemic Announcement: How Remote Work Became the Gold Standard

Five years ago, the World Health Organization (WHO) officially declared the COVID‑19 outbreak a pandemic. That date will remain etched in history for transforming lives, businesses and economies around the globe. While pandemics have altered the course of human history before, never had one done so on such

Mastering Multitasking With UC Tools

Remote working has become more than just a temporary trend — it’s a cornerstone of modern business strategy. As organizations continue to embrace flexibility, employees are increasingly required to juggle multiple tasks simultaneously, making multitasking a critical skill for success. Unified communications tools

The Future of Customer Service: Exploring Artificial Intelligence Call Centers

Customer service is constantly evolving, and businesses are seeking new ways to enhance their customer support operations without losing the personal touch that customers value. Artificial intelligence call centers are one such possibility. By leveraging AI‑driven solutions such as chatbots, speech analytics and predictive routing, companies

Key Differences Between UC and UCaaS — Everything You Must Know

Choosing the right telephony solution can be simple

Remote Working: Why It’s More Practical Than Ever

Remote working, sometimes referred to as telecommuting or working from home, has become far more than just an occasional perk. In recent years, technological advancements, evolving workplace cultures and unprecedented global events have converged to transform remote working into a strategic, long-term solution

Business Recovery: Planning for Natural Disasters — How UCaaS Can Help

Natural disasters are a persistent threat to businesses of every size and across all sectors. Whether it’s wildfires in California, hurricanes and typhoons along coastal areas, tornadoes in the Midwest or severe winter storms, no organization is entirely immune to the potential havoc caused by severe weather and natural

Top 7 Sales Predictions For 2025

The changes on the horizon for 2025 promise to be revolutionary for sales. From AI‑powered hyper-personalization to the importance of emotional intelligence, the sales landscape is undergoing a metamorphosis that will demand both adaptability and strategic thinking. Let’s dive into the top sales challenges of 2025 and how to navigate them so you

Fostering Growth Through Mentoring: How Unified Communications Energizes Effective Guidance

January is National Mentoring Month — a timely reminder of how crucial mentorship can be in professional and personal development. In today’s fast-paced work environment, many organizations are embracing mentorship programs to nurture talent, transfer institutional knowledge and encourage collaboration among team members. Indeed

Blue Monday: Navigating the “Most Miserable Day” in a Remote Work World

Today, it’s Blue Monday – the third Monday of January – which is often labeled the most miserable day of the year. While its origin lies in a travel company’s marketing campaign, the feeling of post-holiday gloom can be all too real. This period is

Wildix and IPscape: Building Contact Center Functionality Through Integrations

One of the key advantages of Wildix is that it’s an incredibly intuitive platform, but it can’t do everything. But that doesn’t matter because we can integrate with a huge range of systems, ranging from CRMs to complex call center software.