SIP is a peer-to-peer protocol where the roles client – server and exchangeable depending on who starts a session. In reality most deployments foresee a process called registration (method: REGISTER) which allows a central server (registrar) to store the location of a SIP
This blog article will be dedicated to SIP and SIP calls. It is meant to provide an introduction for UC Engineers to the main headers and guide through the debugging of the most popular call scenarios that will be described in the next
In this blog article we continue to analyze RTP and RTCP and we will see why Jitter Buffer is important and how it affects call quality. As we saw in the previous article — SDP is not able to transfer media–this task is
Media is another vital component of a Unified Communication system. Once signaling is in place and working between two endpoints, information about media capabilities can be transferred, eventually allowing for streaming audio, making video calls, or exchanging other information. In this blog article
Every day we use the Internet countless times; we: buy and sell products; book tickets/hotels; book appointments for any type of services; seek for jobs; read movie/book reviews; ask for references/ recommendations when want to go on vacation, etc. The Web serves as
This time we will talk about transport protocols over the web, in particular, about BOSH and WebSocket. Besides TCP (XMPP/SIP) and UDP (SIP only) transports, two other transports, BOSH and WebSocket, are available which are embedded inside existing TCP/HTTP stacks. BOSH Bidirectional-streams Over
This is a phrase that we’re all familiar in the US. It means to slow down, relax or calm down. It means to think about things before you let your enthusiasm lead you too quickly down a path that can cause more harm
In this blog article we will discuss the basic standards used for real-time communications — SIP and XMPP — what is the difference, how each of them works, and, which one to choose. SIP and XMPP The IETF has two documented standards for
According to Gartner AI promises to be the most disruptive class of technologies during the next 10 years (1). Wildix was among the first UC&C vendors to embed Artificial Intelligence capabilities into their communication platform back in 2017. Wildix calls this set
Hi there! I am Alla and currently I am doing my first steps in two completely new spheres: Interning (quite a new feeling) in an global Telecommunications company, Wildix, and writing a blog article in the new workplace (Telecommunications is quite different from
Web, Hybrid or Native Mobile apps – which one to choose? In the previous blog article we discussed web-based communication solutions and their advantages over native ones. This time we will discover why it is more preferable to use native or hybrid applications
Web-based VS native administration is a long-standing dispute within this field. This topic is particularly important because it defines all of the user’s experience. Let’s examine, why web-based communication solutions are the best choice for delivering high service quality. All new products now
Vertical Solutions based on Unified Communications features can be successfully implemented for different industries, including Retail, Education, Healthcare, Manufacturing, Hospitality, Healthcare and Finance. In this blog article we will analyze some of these features and their ways of implementation. Vertical Solutions for Retail
In the previous blog article we discussed how Unified Communications can improve the team collaboration and management. Today we will discover which features can help you win new customers and retain the existing ones by increasing the efficiency of your call center and
In the previous blog articles we discussed how different Unified Communications can simplify your business processes and automate your daily tasks. Now it’s time see how to apply and where to apply the previously discussed features. Of course, some are applicable to any
Remote work is no longer a temporary solution — it’s the future. Cloud computing and digital collaboration tools
Manufacturers are discovering that outdated communication systems are holding them back from reaching their full
Law firms are facing increasingly complex communication challenges. As client expectations rise and cases become more
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Wildix UK Limited
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