Spring Cleaning Your Data: Let’s Get Your Office Organized

Spring is in the air. Flowers are blooming. The days are a little bit longer and brighter. And for some of us, that means we have the yearly impulse to deep clean our homes and offices. But just like our closets and attics

Setting Up a Content Calendar: A Sneak Peek at the Wildix Schedule

One of the most important ways Wildix reaches out to MSPs is through its content. We plan and schedule regular content throughout the year, and we have an overarching strategy to engage. So what does that look like?

Conference Call vs. Meeting: Which Is Better?

In the days before the pandemic, choosing how to organize meetings for most office-based businesses was simple. If you needed to get your team together, you could quickly book one of the on-site meeting rooms. And if you needed to involve decision-makers from

How to Measure Cybersecurity Risk

In any modern business, cybersecurity risk plays a huge role in defending the business from malicious actors. Knowing how to measure cybersecurity risk can help MSPs explain how cybersecurity works to end-users who may be less technology-literate.

Moving Away From Your Values: Have Big Vendors Spread Themselves Too Wide?

Times are hard in the unified communications (UC) and wider tech world right now. Unprecedented growth during the pandemic led many companies to expand and accrue debt, with the assumption that post-pandemic revenue would continue to increase. But as businesses reduce their tech

Is VoIP Reliable for Business?

With the impending copper switch-offs around the world, more and more businesses are asking “is VoIP reliable for business?” While there are some slight disadvantages, the truth is that VoIP telephony solutions deliver a sizeable benefit provided they are integrated properly.

Influencer Marketing: The Basics for MSPs

Whether you love them or loathe them, influencers are here to stay. In 2022, platforms such as TikTok, LinkedIn, Instagram and Facebook are all expecting some increase in ad spend on their platforms, and the technology and electronics sector is driving much of

Six New Year’s Resolutions for Partners

Happy New Year! Now that the ball has dropped, the clock chimed and the firework displays are over, it’s time to ensure we start 2023 off on the right foot. While personal resolutions are usually at the forefront of our minds just two

UC&C in 2023: What to Expect for Communications Technology

At last, 2022 is winding down — a year of chaos, of disruption in the worst of ways, but also one of coming together and doing good in response.

Can Subscription Models Thrive Without Competition?

The game Monopoly is based on an older board game called “The Landlord’s Game.” It had two sets of rules, one favoring social equity and the other more akin to laissez-faire capitalism, where monopolies flourished. In the latter case, competition was crushed, which

Tis the Season: Christmas Challenges Every Retailer Faces

Ah, the holidays. Bright twinkling lights, perpetual Christmas music and the most manic shifts of the year. Love it or hate it, chances are that if you work in retail, this is the quarter that determines your business’s financial success.

The State of UC&C in 2022

Change is one of the few constants of any IT sector, and unified communications is no different. But in recent years, the changes in this sector have felt more seismic. Once, UC&C was itself a niche trend. Now, vendors big and small are

The State of Recruitment Today: Perspectives From an HR Manager

HR is a complex machine, combining recruitment, retention, advice and support, then delivering those benefits to other business units across the company. And today, it faces many challenges. These can stem from issues such as changing legalities across countries to the current pressures

Are Webinars Dead?: Selling Online Post Pandemic

At the height of the pandemic, virtual events were the only way to go. Conferences, summits, and even family dinners all happened online — with people increasingly suffering from “Zoom fatigue” after long hours staring at screens. Now that most travel restrictions have

What Happens When a Vendor Quits the Market?

Vendors are dropping like flies. Many, including legacy PBX manufacturers, have survived this long through partnerships and M&As, but Panasonic’s slow exit and Avaya’s multiple profit warnings are signs that their tacked-on cloud strategy may be too little too late.