As we said in our previous post, there’s no shortage of benefits to process automation. When you let software handle tasks, you speed up your workflow, save money and improve both internal morale and customer satisfaction. Given just how much of a competitive
At the heart of any useful piece of technology is the concept of making a complicated process easier. Few trends in digital tech exemplify this idea better than automation, or having a machine perform most (if not all) of a task on their
Better understand modern approaches to voice communications At its simplest, telephony just means the technology we use to talk to one another at a distance. In reality, of course, we all know the definition is much murkier. These days, examining phone systems means
The 5 Most Common PBX Hacking Methods & How to Counter Them
The missing piece for customer data is tracking how you talk to them If you frequently interact with customers, then I don’t have to tell you about customer relationship management (CRM) software. You or your sales team are probably already intimately familiar with
How Work Culture Affects Communications (and Why That Matters in Sales)
One way to sum up cybersecurity is with the oft-paraphrased words of Joseph Heller: “Just because you’re paranoid doesn’t mean they aren’t after you.”
Voice over Internet Protocol (VoIP) is all but essential for modern business communications. Still, many professionals likely wonder “what is VoIP?” — whether they mean what VoIP stands for or what older technologies it replaces. To address these questions and more, let’s take
Especially since the pandemic, transitioning applications and communication systems to the cloud has been a top priority in business. After all, the value of this setup is obvious, made all the more clear by lockdown periods: With a cloud-based setup, location no longer
As anyone who’s ever run a webinar knows, an online presentation gives you a lot to worry about even when your technology actually cooperates. Managing an audience on top of giving your own prepared statements takes skill even in the best of circumstances,
On the internet, fraud comes in many forms. From suspicious “special offers” all the way up to royalty of dubious origin, scams are so common for online users that plenty have become woven into the folklore of the world wide web. Despite all
We’re talking today with Claire Baker, managing director of the Chalvington Group. The company had its origins in the company her father, Melvyn Baker, set up in the ‘80s, and he’d go on to create a telecommunications arm called Chalvington Communications to better
As Russian tanks move onto Ukrainian soil, we have to ask what the impact will be on operations for companies within Russia and beyond. Companies like Microsoft, Google and RingCentral all have extensive operations within the country, and it’s clear that they’re going
Remote work is no longer a temporary solution — it’s the future. Cloud computing and digital collaboration tools
Manufacturers are discovering that outdated communication systems are holding them back from reaching their full
Law firms are facing increasingly complex communication challenges. As client expectations rise and cases become more
Wildix UK Limited
Wildix UK Limited
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Wildix Inc.
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