One of the key advantages of Wildix is that it’s an incredibly intuitive platform, but it can’t do everything. But that doesn’t matter because we can integrate with a huge range of systems, ranging from CRMs to complex call center software.
Abandoned calls are a problem for call centers, and they can result in missed opportunities to engage. So let’s look at what is an abandoned call, what is a missed call and how we can prevent them.
In the previous blog article we discussed how Unified Communications can improve the team collaboration and management. Today we will discover which features can help you win new customers and retain the existing ones by increasing the efficiency of your call center and
In this blog article we will discover the most unexpected and innovative ICT integrations for Contact Center. Some of these products have the possibility to become a real game changer and disrupt the Call Center industry in the nearest future.
Learn how technology can help enhance call agent productivity and improve customer care. Customer satisfaction is the top priority for any kind of business and it is up to your customer service to establish a healthy, trustworthy and harmonious business-to-customer relationship. It does
Remote work is no longer a temporary solution — it’s the future. Cloud computing and digital collaboration tools
Manufacturers are discovering that outdated communication systems are holding them back from reaching their full
Law firms are facing increasingly complex communication challenges. As client expectations rise and cases become more
Wildix UK Limited
Wildix UK Limited
Rolt House,
Coventry Canal Basin,
St. Nicholas Street, Coventry,
West Midlands, CV1 4LY
VAT ID: 276226491
Phone: +44 330 056 3634
Wildix Inc.
800 N High Street
Columbus, OH 43215
Phone: +1 614‑484‑1500
Wildix OÜ – Holding Company
Laeva tn. 2,
10111, Tallinn, Estonia
VAT ID: EE 101984698
Phone: +372 (61) 89586
