Cybersecurity Incident Plans: Why They’re More Critical Than Ever

It may seem like a lifetime ago, but it was only last year that UCaaS MSPs were talking about the 3CX hack and wondering if they were going to produce an incident report plan. Over the past 12 months, we’ve had major attacks on

From MSSP to Full-Service MSP — Why You Must Change

Out of the estimated 40,000 MSPs in the United States, an estimated 10,000 are MSSPs, managed security service providers. These companies devote their time to understanding the security services required to secure their customers, using a huge range of tools. Indeed, cybersecurity is

Cyberthreats and VoIP Security: Is VoIP Secure?

Cyberthreats come in all shapes and sizes, whether they are individuals working to defraud someone on a small scale or state-sponsored cyberwarfare divisions that intend to disrupt life across the Western world. MSPs fulfil a vital role in securing businesses against these threats,

How to Measure Cybersecurity Risk

In any modern business, cybersecurity risk plays a huge role in defending the business from malicious actors. Knowing how to measure cybersecurity risk can help MSPs explain how cybersecurity works to end-users who may be less technology-literate.

Securing Your PBX Against Cyberattacks

The 5 Most Common PBX Hacking Methods & How to Counter Them

Making the Cloud Less Nebulous With Real-World Value

Especially since the pandemic, transitioning applications and communication systems to the cloud has been a top priority in business. After all, the value of this setup is obvious, made all the more clear by lockdown periods: With a cloud-based setup, location no longer

Zoombombing & Russian Misinformation

As anyone who’s ever run a webinar knows, an online presentation gives you a lot to worry about even when your technology actually cooperates. Managing an audience on top of giving your own prepared statements takes skill even in the best of circumstances,

The State of Russian Ties in UC&C

For upwards of a decade, cyberattacks and general risks to online security have been originating from Russia — all increasing in both frequency and obviousness in their association with the Russian government. Now, with Russia’s invasion of Ukraine, the Kremlin’s cyberwarfare efforts have

Phishing and Further Forms of Fraud: How to Stay Safe from Online Scams

On the internet, fraud comes in many forms. From suspicious “special offers” all the way up to royalty of dubious origin, scams are so common for online users that plenty have become woven into the folklore of the world wide web. Despite all