VoIP Phone Systems For Legal Businesses

Law firms are facing increasingly complex communication challenges. As client expectations rise and cases become more multifaceted, legal professionals must ensure that their internal and external communications remain secure, agile and efficient. Traditional telephone systems are falling short when it comes to meeting these demands,

Cybersecurity Incident Plans: Why They’re More Critical Than Ever

It may seem like a lifetime ago, but it was only last year that UCaaS MSPs were talking about the 3CX hack and wondering if they were going to produce an incident report plan. Over the past 12 months, we’ve had major attacks on

Cyberthreats and VoIP Security: Is VoIP Secure?

Cyberthreats come in all shapes and sizes, whether they are individuals working to defraud someone on a small scale or state-sponsored cyberwarfare divisions that intend to disrupt life across the Western world. MSPs fulfil a vital role in securing businesses against these threats,

Spring Cleaning Your Data: Let’s Get Your Office Organized

Spring is in the air. Flowers are blooming. The days are a little bit longer and brighter. And for some of us, that means we have the yearly impulse to deep clean our homes and offices. But just like our closets and attics

What to Expect When You’re Protecting Data

One way to sum up cybersecurity is with the oft-paraphrased words of Joseph Heller: “Just because you’re paranoid doesn’t mean they aren’t after you.”

The State of Russian Ties in UC&C

For upwards of a decade, cyberattacks and general risks to online security have been originating from Russia — all increasing in both frequency and obviousness in their association with the Russian government. Now, with Russia’s invasion of Ukraine, the Kremlin’s cyberwarfare efforts have

Reviewing Security Concerns of UC solutions

VoIP communications are completely safe if implemented correctly. As with any other technologies, there are best practices which must be followed to achieve the best possible results. You must address security concerns while developing or selecting your UC solution. While many vendors delegate

How Two-Factor Authentication and Single Sign-On improve Security?

Let’s explore how two-factor authentication and single sign-on mechanisms are being used for improving security. Two-Factor Authentication introduces an additional security layer to protect accounts whose password has been compromised (for example, in case the password has been stolen). After the usual login

Secure Media Transmission

Besides signaling when projecting and deploying Unified Communications system, we might also be interested in encrypting the media transferred between devices. There are three popular RTP encryption modes: SRTP MIKEY / SDES (requires TLS encryption of signaling) SRTP DTLS ZRTP SRTP The Secure

Protecting devices connected to the UC system

Devices connected to the UC system, such as SIP user terminals (VoIP phones and FXS Media Gateways) and SIP trunk media gateways, must also be secured using the best available policies. Many currently available UC systems still do not implement proper policies or

What is SCRAM Authentication Type?

In the previous blog article (Basic and Digest Authentication Types) we have started reviewing authentication types . This time we will focus on SCRAM which is a family of HTTP authentication mechanisms. XMPP supports plaintext, digest password exchanges and also SCRAM (Salted Challenge

Basic and Digest Authentication Types

Authentication is the process in which the system identifies logged in users from unauthorized users. The effectiveness of this process is determined by the authentication protocols and mechanisms being used. In this article we will start reviewing authentication types that are used to

Introducing Unified Communications Security

Security is a serious topic and, unfortunately, it is either overlooked, exposing organizations to risks, or incorrectly addressed through cumbersome solutions. In the series of blog articles I will try to shed light on what you should pay attention to, in terms of security,

Two-Factor Authentication (2FA): what is 2FA and how it can stop someone from stealing your identity

Everything you need to know about Two-Factor Authentication and why using it for UC&C services Today we use online services to shop, to collaborate, to meet new people and to keep in touch with friends. Many of these online services contain and store