Not All Vendors Are the Same: How to Choose the Right Comms System

Few people give much consideration to their communications system until something goes wrong. Then it’s a top priority. That’s because it’s something that should just work — without too much additional input.

Replacing Your Comms: 6 Reasons Why Unified Communications Is the Answer

Unified communications is something we talk a lot about at Wildix, mainly because that’s the key product we sell. But for many businesses, it’s often not clear why unified communications is the answer to many of their pain points. So let’s have a

10 Strong Indicators You Need to Change Your Hardware PBX

Your PBX is an essential part of your phone system, distributing calls throughout the office. If you haven’t changed your system in the past 10 years (that’s 2014 or earlier!), you likely have a hardware PBX, one that sits in your office. While they

Building Better Communications: When Do You Need an Upgrade?

Your communication system is the cornerstone of your business, yet when was the last time you really examined it? Millions of businesses worldwide are using aging infrastructure, with a large proportion having a phone system that’s over 20 years old. All this means you

Revolutionizing Communication: No Walkie-Talkie Headset in the UCaaS Landscape?

The walkie-talkie is one of the most ubiquitous signs of communication in many industries, being relied on for everything from events to warehousing. Part of the reason for the use of the walkie-talkie headset is that the device itself tends to be fairly

Spring Cleaning Your Data: Let’s Get Your Office Organized

Spring is in the air. Flowers are blooming. The days are a little bit longer and brighter. And for some of us, that means we have the yearly impulse to deep clean our homes and offices. But just like our closets and attics

How to Measure Cybersecurity Risk

In any modern business, cybersecurity risk plays a huge role in defending the business from malicious actors. Knowing how to measure cybersecurity risk can help MSPs explain how cybersecurity works to end-users who may be less technology-literate.

Moving Away From Your Values: Have Big Vendors Spread Themselves Too Wide?

Times are hard in the unified communications (UC) and wider tech world right now. Unprecedented growth during the pandemic led many companies to expand and accrue debt, with the assumption that post-pandemic revenue would continue to increase. But as businesses reduce their tech

UC&C in 2023: What to Expect for Communications Technology

At last, 2022 is winding down — a year of chaos, of disruption in the worst of ways, but also one of coming together and doing good in response.

What You Should Know to Evaluate UC Platform

In this blog article I will describe some essential characteristics that should be taken into consideration to evaluate UC platform. Backwards Compatibility Some UC solutions are still developed and managed without foreseeing a need for backwards compatibility. So, after a major upgrade of

What are the Requirements for Unified Communications System

In the  following article I will present a list of requirements that should help you in understanding which platform is better suited to an organization’s needs. Number and Location of Sites The quality of the connectivity is crucial for good voice and video

Reviewing Deployment Scenarios of UC systems

A Unified Communication solution can be deployed either in an environment controlled by the customer, as a corporate data center, or in a third-party data center. Let’s review such deployment scenarios in more detail. In most scenarios, a solution deployed in a cloud

Analyzing Unified Communications Market

In this blog article we will analyze modern Unified Communications market trends in detail, and discuss how they actually compare with the UC solution features and the technical characteristics. Hosted, Managed, or Cloud? Or Something Else? Whether you are looking for a ready-to-buy

SIP and XMPP standards in Unified Communications

In this blog article we will discuss the basic standards used for real-time communications — SIP and XMPP — what is the difference, how each of them works, and, which one to choose. SIP and XMPP The IETF has two documented standards for